Frequently Asked Questions :

1. Where are the SBB counters located?

The SBB counters are located at Zurich and Geneva airports in Switzerland. You have to exchange the e-mailed vouchers with a SBB kit at the SBB counters on your preinformed airport.

2. What does the SBB kit contain?

The SBB kit contains your Rail Travel Card / Pass, Excursion Tickets with a Guide Map of Switzerland and a Swiss Rail Timetable.

3. Is airfare is included in all Swiss rail tour packages?

No, the airfare to & fro from Switzerland is not included in any of our Swiss rail tour package. But our Air Ticketing department can definitely help you in booking your to & fro air tickets to Switzerland.

4. What Category of Hotel will be provided? com

All our Swiss Rail Tour Packages includes the 3* star category hotel packages, however we can upgrade it to 4* or 5* hotels on your request at an additional supplemental cost, which is available on our website.

5. Are meals included in the tours?

The Swiss Rail Tour Packages include buffet breakfast only. We can arrange Lunch or Dinner on your request at an additional cost. We can also arrange for Indian or Chinese Lunch or Dinners.

6. What are your Cancellation / Booking Policy?

Pls check Terms & conditions

How do I contact you?

Please use the Email Us form which you can find on the contact us page of this website or you can call us on your Local Numbers on the country nearest or convenient to you. We have a 24/7 Customer support for all our clients.

Switzerland : +41 41 260 87 87 / 90 ; M - +41 76 5832304.
India : +91-124-4040091 / 92 / 94.